Shipping Details
We strive to process and dispatch your orders as quickly as possible. Once your order is confirmed, it will be processed within business days. After dispatch, you will receive a confirmation email containing your tracking information, allowing you to monitor your shipment every step of the way. Delivery times may vary depending on your location. For local deliveries, orders typically arrive within [4 to 6 days], while international shipments may take longer due to customs clearance and transit times.
Shipping costs are calculated at checkout based on the weight and dimensions of your order. If your package contains multiple items, it may be shipped in multiple parcels depending on availability. Please note that any delays due to unforeseen circumstances, such as weather or courier issues, are beyond our control, but we will work closely with the courier to resolve any problems promptly.
To ensure a smooth delivery experience, we request customers to double-check their shipping addresses during checkout. Incomplete or inaccurate addresses may cause delays or incur additional charges for re-delivery. Unfortunately, we cannot be held responsible for delays or lost shipments resulting from incorrect address details provided by the customer.
Delivery, Issues, and Support
We prioritize delivering your items in pristine condition. All products are carefully packaged to prevent damage during transit. However, if you receive an item that is damaged, defective, or incorrect, please notify our customer support team within [4 days] of receiving your order. Our team will promptly assist you in arranging a replacement, exchange, or refund as per our return policy.
In the rare event that your shipment is delayed or lost, please reach out to us immediately. We will coordinate with the courier service to locate your package and ensure a resolution. For international orders, customs delays are beyond our control, but we will provide all the necessary documentation to help expedite the process.
Your satisfaction is our top priority, and we are committed to providing a seamless and worry-free shipping experience. Should you have any questions or concerns about your shipment, do not hesitate to contact us.
